Please reach us at if you cannot find an answer to your question.
Yes we do! We use and provide environmentally friendly supplies upon request. We DO bring a vacuum, mop & natural cleaning products to name a few. For any special requests please reach out at least 24 hours prior to scheduled appointment. If you wish for us to use your products please advise prior to appointment
Whether or not you’re at the space during your cleaning appointment is up to you! When you make a booking, you’ll be prompted to give us entry instructions. If you have a doorman or can hide a key somewhere, there’s no need for you to be home. Or, feel free to stick around during the clean. Whatever you’re most comfortable with is fine.
In any case, please don’t forget about your appointments. We’ll remind you with an email or text message, but if the cleaner can’t get in the door by following your entry instructions, or if you aren’t home when you said you would be, you’ll be charged a lock-out fee. However, for first-time clients we recommend an introduction to facilitate a personal relationship.
Yes, we are fully insured. We understand that it is a privilege to be in your space, and we are always careful. In the unlikely event that an object is damaged, please notify us within 48 hours of when the appointment is completed either by email info@bacacleaning.com or by phone (786)846-9181
We respond quickly. You can contact us by phone, email or through our website.
Phone number: (786)846-9181
Email: info@bacacleaning.com
Email: bacacleaning@gmail.com
Website: www.bacacleaning.com
Please use any of the above methods or fill our "book a consultation form" and one of our team members will reach back out as soon as possible.
We accept Visa, Mastercard, Discover. We accept payments through zelle as well.
We would recommend an initial deep clean service. Our deep clean services are thorough and addresss areas not typically covered in standard cleanings, This is the most effective way to reset your cleanliness level, allows us to clean to our standards and subsequent standard cleanings can maintain it.
Our BACA deep clean is recommended for spaces that have not been cleaned in at least 3 months, move in/out clean or post construction clean. It includes your standard cleaning + more time for detailing inside fridge, inside oven, inside cabinets, deep bathroom(s), baseboards and radiators, interior windows & pet hair removal for those with furry friends!
Please give us at least 24-hour notice if you would like to skip, cancel, or reschedule any cleaning appointment, otherwise there will be a $100 cancellation fee
Please provide us parking instructions and passes, as necessary. If no instructions are provided, we will assume that parking is available. Parking charge will apply if there is no available space for our company vehicle. If proper instructions are not provided and our company vehicle gets towed, you will be held accountable for the towing fee.
Accidents are unforeseen; therefore, we ask that you please put away any valuables, antiques, collectibles, crystals, and heirlooms. We will not be responsible for any damage that occurs to these items if they are left out. We cannot be held accountable or liable for any damages that occur from the following: improper installation of light fixtures and ceiling fans, pictures, mirrors or shelving that are not properly secured to the walls, shower doors or stove parts that are old or bent, worn door knobs, worn or stained carpeting, faded and chipped paint on the walls, any string mechanism hanging from curtains or blinds, shower soap trays or dispensers that are incorrectly fastened to shower walls, and other rotted or deteriorating items. Please notify our office staff if there is anything that requires special care and attention in your home.
Even though we will be very careful in your home, if we are dusting and wiping down your blinds, we will not be responsible for any unforeseen damages to your blinds since blinds tend to be fragile. Please notify our office if you don`t want your blinds to be dusted and wiped down.
Our cleaning teams work between 7 a.m. and 6 p.m. Occasionally, our cleaning crews may need to stay past 6 p.m. to complete a job. We will make every effort to meet your arrival window.
We would like to focus on your cleaning, so we ask that you put away your personal belongings and de-clutter any surfaces. Additional charges may apply for homes that are excessively dirty or in poor condition for initial and move in/out cleanings.
If this is your initial service, and if you were to get an additional maid on the day of service, your hourly rate per maid would be added on the hourly rate. This will not change the amount you pay at the end of the service.
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